Access to Work Claim - Complaint Support

If you have heard back from Access to Work about your claim and you would like to complain, we can assist you. Access to Work does have a reconsideration policy.

What’s included in this support:

• A call to discuss your claim/complaint

• A complaints letter

• A complaints call

This support is for the initial part of the complaints process, which requires a complaints letter to be sent to Access to Work, documenting what you would like to challenge. After this, you will be required to have a mandatory claim complaint call, which we can attend with you to explain and fight for your case.

After your purchase this product, you will receive an email requesting all of the correspondence you’ve had with Access to Work regarding your claim. We need this information, so that we can support your complaint effectively.

If you want to take your complaint to a tribunal or independent case examiner, please contact us for a quote.

Please note: We cannot guarantee a successful outcome, however, we will do our best to fight your case.